Before joining the British Blind and Shutter Association (BBSA) prospective members have to undergo a strict vetting procedure. Prospective members need to have been trading for a minimum of three years, have a sound financial history, a commitment to training and appropriate health and safety standards and quality systems in place.
Sometimes mistakes happen and membership of the BBSA requires members to handle customer complaints quickly and appropriately in line with the BBSA’s Code of Practice. In the case of an unresolved dispute you can request the BBSA to investigate on your behalf. Complaints against members are rare showing both a robust selection procedure and an assurance that there is a strict adherence to the BBSA’s Code of Practice.
So you can buy from members of the BBSA safe in the knowledge that they are operating to the highest standards of quality and workmanship with the back-up of the only national trade association for window blinds, awnings and shutters.